REQUEST TO FREEZE MEMBERSHIP

THIS IS NOT A TERMINATION REQUEST

1. You have the option to put your automatically recurring membership payments on hold for up to 3 months. Please provide us with details and reasoning for your request. We understand things come up and we’d like to do what we can to help.

 

2. Membership hold requests must be submitted no less than 5 business days before your upcoming renewal date. Membership hold requests received later cannot be processed until after the upcoming renewal payment. All membership payments are non-refundable. Membership hold requests are limited to once per calendar year.

 

3. Upon expiration of the freeze period, your account will automatically reactivate and regular membership payments will resume. If you choose to cancel your membership during the freeze period, the standard 30-day notice requirement stated in your membership agreement is applicable. 

If you choose to reactivate your membership after it has been canceled, membership rates in effect at the time of reactivation will be applicable (membership rates are subject to change).

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